2451 Centreville Rd Herndon, VA 20171 (703) 793-0400

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Terms and Conditions

  • No personal checks please - we accept all major credit cards and Apple Pay/Google Wallet, and of course, cash. 
  • Special Orders and Layaways require a 30% deposit.
  • We charge a 20% restocking fee for cancelled Special Orders after they have shipped from our suppliers.
  • After 30 days, unclaimed repair items will be deemed 'abandoned' and will incur a $5 per day storage fee.
  • After 90 days, abandoned items will become the property of Al's Bike Shop, and may be sold or disposed of at our discretion. 

Return and Refund Policy

New bikes and merchandise may be returned for a full refund as long as it has been no more than 30 calendar days from the date of original purchase. We will only accept the return if it is: 

  • Still in showroom condition with no signs of wear, and has not been modified or personalized in any way.
    • If the item shows any signs of wear, it will be evaluated for restoration/repair, and that sum will be deducted from the refund amount. 
  • Must be accompanied by an original receipt, or an electronic record with the associated customer name/phone number.
  • Credit Card and Electronic payments (Apple Pay, Google Wallet, etc.) will be only refunded via the original payment method.
  • Cash payments will only be refunded up to $50, and any additional balance will be paid via a shop credit.


Al's Bike Shop charges a 20% restocking fee for all returned 'special order' bikes that have been shipped from our suppliers.


Copyright © 2025 Al's Bike Shop - All Rights Reserved.

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